Shipping
We can ship to nearly any address in the United States.
Current US Shipping rates.
Standard (5-7 Day) $9.00
2nd Day $25.00
Overnight $50.00
Please note that this does not include the production time to create your jewelry. Most jewelry takes 1-2 days to produce before being shipped.
International shipping is available. Please contact us for current rates and shipping times.
Returns Policy
You may return new, non-personalized items within 30 days of delivery for a full refund.* We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Items that are personalized are not returnable. This means items with engraving (text, photo, fingerprints, etc.) are not returnable. Personalized items will be exchanged or refunded if found to be defective.
You should expect to receive your refund within a few weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
*Some items, such as urns, may incur a restocking fee up to 15%.